Shipping & Policies
Delivery & Customs
Due to low staffing we do post runs once or twice a week. We use standard shipping parcels with no tracking (if you want tracking that is an additional cost of 35€, write a note in checkout and we will arrange a tracking number in the shipment confirmation) (1) Pseudonym Publishing is not responsible for any lost parcels during transport. (2) Pseudonym Publishing is not responsible for any damaged parcels or goods upon reception. (3) Pseudonym Publishing does not refund goods or products after delivery.
Norwegian orders will be delivered within 2-3 days from the day you received your shipping confirmation. International orders will be delivered within 5-10 days from the day you received your shipping confirmation. Orders are not shipped or delivered on weekends and holidays. If a delivery suffers a delay or an item happens to be out of stock, you will be informed by e-mail as quick as possible and latest 30 days after the order was placed. Some delays may occur during sales, very busy periods, public holidays and severe weather conditions. Please notice that we are unable to deliver to P.O. box adresses.